I bought an embroidery font, but how do I install it?

Installing a Wilcom EMB embroidery font is very easy.  You can find instructions, here, in the Hatch Beginners knowledgebase.

I purchased embroidery fonts some time ago, and I need to redownload them. Where can I download them?

You can download purchased embroidery fonts up to 3 times. Login to hatchbeginners.com, then go to www.hatchbeginners.com/my-account. You’ll find your purchased fonts under Downloads. Contact Support at support@hatchbeginners.com if you need any assistance.

I am having trouble with Hatch Embroidery and need assistance. What should I do?

Please contact our support team, for training support, if you purchased Hatch Embroidery through Hatch Beginners. All technical support issues should be directed to Wilcom International at help.hatchbembroidery.com.

I am unable to find Hatch Club.

Unfortunately, we no longer offer Hatch Club, but we do thank everyone that participated.

How do I go about getting a refund?

Please see our refund policy here.