Returns & Exchanges


I. Return of Embroidery Fonts

ALL SALES ARE FINAL. Given the digital nature of our embroidery fonts, Hatch Beginners cannot offer exchanges or refunds. We 100% stand by the quality of our products and services.  Contact our support, if you have any trouble with your purchased fonts, at Feel free to reach out to us if you have any questions prior to purchase.


II. Return of Wilcom Hatch Embroidery software

Wilcom International offers a 30-day money-back guarantee for Hatch Embroidery.  Please refer to the guarantee here.  Please reach out to Wilcom’s Hatch Support if you have any questions about returns.