Software Security

A wilcom.com username and password is required the first time the software is opened. An internet connect is required to validate the username and password.

 

System Requirements

Check that your PC meets the system requirements. Check CPU/RAM as well as hard disk space. The table below provides minimum system requirements.

MS Windows Compatiblity

ComponentMinimumRecommended
CPUIntel® Core i3/i5/i7 or AMD Athlon™ FX3GHz + Latest 64-bit (x64) multi core processor
Operating SystemMicrosoft® Windows® 10 (64-bit Edition), Microsoft® Windows® 8.1 (32-bit or 64-bit Editions), Microsoft® Windows® 7 (32-bit or 64-bit Editions), all with latest service packs and updates installed.Microsoft® Windows® 10 (64-bit Edition) with latest updates installed.
BrowserInternet Explorer 11 or LaterInternet Explorer 11 or Later
Memory8 GB16 GB or more
Hard disk size80 GB256 GB or More Solid State Drive (SSD)
Free disk space40 GB60 GB or More
Graphics cardSupport for Highest Color (32bit) and resolution (1600 X 900)Support for DirectX 9 graphics with: WDDM Driver 2GB of graphics memory (non-integrated) Pixel Shader 2.0 in hardware bits per pixel Dual Monitor Capable
Monitor1600 X 900 screen resolutionDual monitors capable of displaying 1920 X 1080 screen resolution
MouseUSB mouseUSB mouse
Sound cardRequired for multimedia training.Required for multimedia training.
Internet connectionInternet connection required to sign in to authenticate Hatch software, receive software updates and access online content. You can use Hatch embroidery software offline provided you connect to the Internet at least once every 60 days so that your software license can be validated.